“ From the moment I walked in, I knew this restaurant was special. The atmosphere was warm and inviting. My meal was prepared perfectly by the chef (Ben). Ben cooked my steak perfectly as I ordered. I appreciated the waiter and waitress who greeted me! Especially to all the chef’s! Much love to you guys! Ben if you’re reading this thank you for cooking my steak! I’m the guy with a green plain hat. ”

“ Thanks Samuel for the thought and care. Your recommendations were spot on. Nice demonstration of intuition. Benjamin and Carmine; watching you work the line was satisfying and tasty, true talent. Mikey, so nice to watch the captain in action. You are a maestro and master of the craft, what FIRE! ”

“ Our server Joe was awesome. We didn't have to wait long to be seated, and our food was fresh and hot. Watching the food being prepped while you wait was very enjoyable. ”

“ Our family came in and we were greeted with great customer service! The atmosphere was welcoming, clean, and relaxed. The food was tasty and amazing! We ordered the french onion soup, Lobster Mac and cheese, kids spaghetti with meat sauce, “the believer” which was great, the Philly cheese steak sandwich, and the Rueben sandwich ! ”

“ We were staying at the Embassy Suite the same building as 13 Coins to celebrate my birthday. We had dinner at 13 Coins for the first time. We were greeted with one of the best servers I had encountered " Alan " I must say, Alan knew that menu with his eye's closed. I inform Alan I was a very picky eater so he made a suggestion that I should try the Garlic Parmesan Chicken or the steak bites? I then asked him, which one was better? That's when Alan told me that they both were really good and I can't go wrong with them. Depending on how I feel, maybe order both, so we did order both. When I tell you, that man was on point because both were beyond expectation. He also gave my husband's a recommendation and my husband enjoyed his meal. So the next night, me and my husband were suppose to go to STK House but choose to go back downtown to 13 Coins. We requested Alan be or waiter so we sat at the bar which we usually don't do. I must say, both nights he was a very busy man, helping his customers and working great with his coworkers. His personality was absolutely what you in customer service. I had order a meal that I wasn't so fond of and Alan made sure to do what he could, to correct the issue. He spoke with his manager and we got to me her and addressed my concerns with the meal didn't tasted like what I was expecting, so she informed Alan to also make sure they can help me with replacing it with something different. I then order the Chicken Alfredo, which was really good. As my husband and I was enjoying or food, we also enjoyed the company of or waiter. We stayed until closing, eating and converting with Alan. I must say he made our dinner at 13 Coins well worth it. The 5 starts go to him and the food. One thing I will say is, I was disturbing with the fact we didn't order them steak bites to go because they were defeated the best steak bites I had in a while. Thank Alan for blessing us with a enjoyable moment our two nights of eating at 13 Coins. ”

“ I was genuinely impressed with the quality and flavor of the food. Dishes are prepared with attention to details and good service. This restaurant serving american food serves 24 hours a day. The quality and flavor were truly outstanding. Every dish showed incredible attention to detail, which I really appreciated. Being able to enjoy delicious American food 24 hours a day is a dream come true. I can't wait to go back and try more of their menu. This place is a must-try for anyone who loves a good meal. Highly recommend checking it out if you're looking for a satisfying dining experience. ”

“ I came in for a solo meal before a concert and had a really great experience thanks to my server, Jill. She was incredibly personable, attentive, and made me feel genuinely welcome. I had the Caesar salad and French onion soup—both were delicious and hit the spot. One thing that stood out, though, was the manager on duty. She spent most of the time by the bar/expo talking loudly and occasionally yelling “Oscar,” which was a bit distracting and took away from the relaxing vibe I was hoping for. Still, Jill’s excellent service made a big difference, and I really appreciated her warmth and professionalism. ”

“ We stayed at this hotel Embassy Suites at Pioneer Square at the end of March 28th the Friday of when Supercross was in town. We had reservations, seated immediately with complementary veggies/ meat/ bread. My mom and her friend who been here before asked we didn’t order these? We didn’t get this before? Our fantastic top notch server Alan replied, we don’t, they’re on me. He was so personal, knew the menu so well and made ordering food as if we were friends. He was so good at checking in the table, getting to know us, making jokes. The food was absolutely amazing. I had the chicken parm, but had bites of the chicken Alfredo, spaghetti with meat sauce and the shrimp scampi ALL of it was delicious!! We weren’t planning on dessert but Alan talked us into it and his recommendations did not disappoint. Alan even at one point gave my daughter and a friend’s son a bunch of Pokemon cards! We learned about him and his family. Working in the customer service industry myself, I left WOW’d. The service and food was so good when came back this past weekend travelling from Nanaimo British Columbia, staying at the same hotel, I knew I wanted to come back and start our weekend off right. I tried booking a reservation, unfortunately they don’t accept anything less than a group of 6, but they did say they could get us in. We didn’t see Alan when we came in, but were told to find our seat in the lounge by a host, we asked for a high chair, no help, when thought someone was coming they moved us to a booth, it wasn’t cleaned so we stood awkwardly for a few minutes, then sat for another 5-8 mins waiting for waters and be greeted, Finally Joe greeted use asking if anyone helped us yet and we said no and was prompt to serve! Took our orders as we knew exactly what we wanted after talking how good it was for over a month, we all Ordered the same thing! At this point Alan seen us and was amazing and told us to let him know of anything we need he’s got us. Joe brought us our meals and was friendly throughout our stay but, he’s no Alan (sorry Joe!) I don’t know how Alan works so hard and is busy, but manages to make the experience another level. We truly left looking forward to our trips likely next year when back here just eat here and see Alan. You guys have an excellent employee here and he provides next level customer service, that I have never seen before. Out next time we are here I’m making sure we request him! I attached a few pics of the food! ”